Does your reception reflect the excellence of your hotel?

Capacito a la recepción de tu hotel para brindar un servicio profesional y cercano, mejorando la experiencia del huésped y aumentando la rentabilidad del negocio.

SERVICES

How can I help you?

Choose the service that fits the needs of your hotel

SOBRE MÍ

Why me ... ?

I have over 20 years working in the Travel trade, Tourism, Leisure and Hospitality, in which, among other things, I have learned the importance of having a dynamic attitude and a constant adaptation to change. Continue reading

Foto de Silvina sujetando un cuaderno.

TESTIMONIALS

They say about me

Foto testimonio
"Working with Silvina has been a before and an after in the management of our hotel. Detected in a short time which was failing at the front desk and helped us to reorganize processes, train the team and improve the guest experience. We now work with more order, the more confidence... and the results are noticeable."
María Muñoz
Directora - Monte Azul Boutique Hotel, España
Foto Victor Serrano
"A great director and an example to follow, hard-working, organized, detail orientated, with a wide experience in the sector. Always have in mind every minute detail, to improve the most, the experience and stay of the guests in the hotel. Very close and warm, at the same time professional, not only to the same customers, but also to their employees. Always with a big smile and positivity, wanting to have their employees happy and in perfect condition ,so that they give the best service. A pleasure and a pride to work with professionals as she left to learn and grow without limits in the sector. Since then it is a great discovery as a director and person, and a pride to be able to work with people like her."
Victor Serrano Lopez
Hotel receptionist - Graduate in Tourism
Deluca&Co
"We have the services of Silvina during a season in our company's management of tourist accommodation. From the first time, working with her has been very easy, because he knows it all and keeps the pace of the first. To be able to have someone who knows so well the systems, processes, platforms, portals, and the protocols of hotel management, is almost like finding your soul mate. And without moving from your chair! Without doubt it has been a salvation for us during these months much hassle. Integrated, professional, transparent, and honest....and above all, a good person. Thank you infinite Silvina! 🤗"
Deluca&Co
Management company Apartments
Foto María George
"Companion of studies and some project, realize your ability inexhaustible of work, their commitment complete with the responsibilities assumed, his good humor, team spirit and honesty. Taking into account its extensive tour since then, I think, capable of successfully taking on big challenges."
Mary George
Consultant Gestalt
José Ramón Valentín
"Work 2 years with Silvina. Professional, involved and always with a lot of enthusiasm. Able to take on challenges that have to be complicated to be. A great leader when managing teams. Recommended 100%."
José Ramón Valentín Gómez
Assistant Chief Engineer Hotel Meliá Sarriá
Foto Jacopo
"Silvina é a risorsa di alto profilo che ha maturato a pluriennale esperienza internazionale nell accoglienza clienti sia in scope turistico, sia in occasione di grandi eventi eat il Summit of the G8 in L'aquila nel 2009. Punti di forza sono passione per il lavoro e professionalità."
Jacopo D'amico
Marketing Manager, Manager, Customer Sucess, Brand Manager
Foto Lupe Gómez
"Excellent professional. Patient, good leader, organized, professional. For my, it has been a great support in the functions of the team and in the organization of the assigned department, with the added difficulties of working in a foreign country (Portugal). Their adaptation and takes command was immediate, capturing broadly what was expected of her, and pr the results in his department were evident from the first day. It has been a pleasure of sharing experience with her. For me, it was my great support and an important pillar to work hand-in-hand by the objectives."
Lupe Gomez
Director of Tourism Projects - Specialising in Campsites and Resorts.

Ponte en contacto conmigo

Si tienes alguna pregunta o consulta, puedes usar el formulario para contactarme o directamente enviarme un mail a hola@siltatur.com. ¡Te responderé a la brevedad!

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